Terms and Conditions

Terms & Conditions

Last Updated: [February 05, 2025]

Join Teka Velor! By booking our event, luxury event and decor experiences, you agree to the following terms and conditions. 

Please read them carefully before making a reservation.

Luxury Picnic Terms & Conditions

1. Booking & Payment

Same-day bookings are not accepted. All picnics must be booked at least 1-2 weeks in advance to allow for proper planning.

To secure a picnic reservation:

The reservation form must be completed in full.

Full payment is required at the time of booking. Reservations are not confirmed until both the form is submitted and full payment is received.   To book a luxury picnic experience or catering service, full payment is required upfront. This payment serves as a non-refundable retainer to secure your date and covers preparation costs. Payments must be made via [Payment Methods: Debit/Credit Card, etc.] at the time of booking.

2. Cancellation & Rescheduling

Cancellations:  All payments are non-refundable once a booking is confirmed. This is because planning begins immediately, décor, and other preparations are incurred. If you need to cancel, you will not receive a refund, but you may reschedule under the conditions below.

Rescheduling: You may reschedule your picnic with at least 48 hours’ notice, subject to availability. Reschedules must be used within [1 week ] from the original event date. Only one reschedule is allowed per booking.

Weather Policy: If severe weather is expected, you may reschedule your picnic for another available date. Refunds will not be issued due to weather-related cancellations.

3. Picnic Service Policies

Clients must arrive on time. If you are more than [15] minutes late, additional fees may apply, or the picnic may be packed up without a refund.

Clients are responsible for all rented items (decor, seating, tableware, etc.). Any lost, stolen, or damaged items will result in replacement fees.

We are not responsible for injuries, accidents, or lost personal belongings during the picnic experience.

4. Refund Policy (Picnics)

All payments serve as a non-refundable retainer to secure your Event, picnic or decorations. Once a booking is confirmed, no refunds will be issued for cancellations. 

Rescheduling: 

You may reschedule your picnic with at least 48 hours’ notice, subject to availability. Reschedules must be used within [1 week] from the original event date, and only one reschedule is allowed per booking. If we must cancel due to unforeseen circumstances on our end, you will receive the option to reschedule or receive a full refund. Once a picnic setup has been completed or catering preparations have begun, services are considered rendered and non-refundable. All chargebacks or payment disputes will be contested with proof of our terms, invoices, and communications. Any attempt to file a chargeback in violation of our policy may result in legal action and a ban from future bookings.

By making a payment, you acknowledge and agree to our non-refundable retainer and rescheduling policies as outlined above.